Frequently Asked Questions
Everything you need to know about your Aquascutum Active experience.
What is the standard delivery timeframe for orders?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy for performance wear?
We offer a 30-day return policy on all items, provided they are unworn, have original tags attached, and are in their original packaging.
How do I care for my Aquascutum Active technical fabrics?
To maintain the performance of our garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
Do you offer international shipping?
Yes, Aquascutum Active ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.